PRIVACY POLICY
How Rivellian Poker Tour Pty Ltd collects, uses, protects and responds to requests about personal information.
Effective date and last updated: 14 September 2026
This Privacy Policy applies to the Rivellianpokertour website and related communications managed by Rivellian Poker Tour Pty Ltd (we, us or our). It explains our current information-handling practices. Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to us, we handle personal information in accordance with those requirements.
1. Who Is Responsible for Your Information
Rivellian Poker Tour Pty Ltd is responsible for the personal information it collects and holds through direct communications and tour operations. Our contact details appear at the end of this policy.
2. Personal Information We May Collect
Depending on how you interact with us, the kinds of personal information we may collect include:
- identity and contact details, such as your name, email address and telephone number;
- enquiry details, including the event you ask about and the content of your message;
- records of correspondence sent by email, telephone or another communication channel;
- event-related information that you voluntarily provide when asking about attendance, accessibility or participation; and
- technical request information that web-hosting infrastructure may process when delivering a page, such as an IP address, browser type, requested URL, date and time, and security logs.
Please do not send passwords, payment-card details, copies of identification, health information or other sensitive information through a general enquiry unless we specifically request it through an appropriate channel and explain why it is needed.
3. How We Collect Information
We generally collect information directly from you when you contact us by email or telephone, communicate with tour personnel, or otherwise provide information in connection with an event. Basic technical information may be processed automatically by the infrastructure used to host and secure the website.
The contact form displayed on this website currently validates entries locally in your browser. It does not submit or store your name, email address, telephone number, selected event or message on a Rivellianpokertour server. If this functionality changes, the notice beside the form and this policy should be updated before collection begins.
4. Why We Collect, Hold and Use Information
We may use personal information where reasonably necessary to:
- answer enquiries and provide requested event information;
- administer communications relating to tour stops and venue arrangements;
- consider accessibility requests or other participation-related questions;
- maintain, troubleshoot and protect the website and related systems;
- manage records, resolve complaints and improve our information services; and
- comply with legal obligations or respond to lawful requests.
5. If You Do Not Provide Information
You may browse the public website without identifying yourself. Providing information in a direct enquiry is voluntary, but we may be unable to answer or properly investigate a request if you do not provide adequate contact or event details.
6. Use and Disclosure
We do not sell personal information. We may disclose information to personnel who need it to handle an enquiry; professional advisers; technology, email, hosting or security providers acting for us; an event venue where necessary to address a venue-specific request; or regulators, courts, law-enforcement bodies and other parties where authorised or required by law.
We seek to limit disclosures to information reasonably necessary for the relevant purpose and to use service providers with appropriate privacy and security arrangements.
7. Overseas Disclosure
Based on the current static website implementation, we do not intentionally send contact-form contents or tracking data to overseas analytics or advertising providers. Some infrastructure or communication providers used outside this website may operate or store information outside Australia. Before introducing a service that is likely to disclose personal information overseas, we will assess the arrangement and update this policy with the relevant countries where practicable.
8. Cookies, Local Storage and Tracking
The site uses first-party browser local storage to remember whether you acknowledged the cookie notice or selected essential-only storage. The current site does not load analytics cookies, advertising cookies, tracking pixels or cross-site profiling tools. Full technical details are provided in our Cookie Policy.
9. Direct Marketing
The current website does not operate a newsletter subscription or use personal information for targeted advertising. If we send direct marketing in the future, we will do so only where permitted, identify the sender and provide a clear way to opt out. An opt-out request will not prevent service messages that are necessary to respond to an active enquiry.
10. Storage, Security and Retention
We take reasonable steps appropriate to the nature of the information to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Measures may include limiting access, maintaining systems, applying updates and deleting or de-identifying records when they are no longer required.
Retention depends on the purpose of the record, ongoing enquiries, event administration and applicable legal or accounting requirements. Local cookie-choice data remains on your device until you clear site data or your browser removes it. No internet transmission or storage method is completely secure.
11. Access and Correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Contact us in writing, identify the information concerned and provide enough detail for us to verify and process the request. We may need to confirm your identity. If access or correction is refused where the law permits, we will explain the reason and available complaint options where required.
12. Privacy Complaints
Send a written complaint to info@rivellianpokertour.com with your contact details, a description of the issue and the outcome you are seeking. We will acknowledge and investigate the complaint and aim to provide a response within 30 days. If you are not satisfied after giving us a reasonable opportunity to respond, you may contact the Office of the Australian Information Commissioner.
13. Data Breaches
We will assess suspected data breaches and take reasonable containment and remediation steps. Where the Notifiable Data Breaches scheme applies and a breach is likely to result in serious harm, we will notify affected individuals and the Australian Information Commissioner as required.
14. People Under 18
Rivellianpokertour events are for adults aged 18 and over. The website is not directed to children, and we do not knowingly seek personal information from anyone under 18. A parent or guardian who believes a minor has provided information may contact us to request review and deletion.
15. Third-Party Websites
Links to external support, venue or information websites are provided for convenience. Those websites operate under their own privacy practices. Review their policies before providing personal information.
16. Changes to This Policy
We may update this policy when the website, our operating practices or applicable requirements change. The effective date at the top identifies the current version. Material changes affecting how information is collected or used should be communicated through an appropriate notice before they take effect.
17. Contact Us
Rivellian Poker Tour Pty Ltd
Level 4, 121 King William Street, Adelaide SA 5000, Australia
Email: info@rivellianpokertour.com
Telephone: +61 8 7123 6842
This policy provides general information about our privacy practices and is not legal advice.